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ACTIVATION GUIDE

Transfer My Number

Note: It’s important you do not cancel your existing service until activation is complete.

To complete the number transfer, you will need the following from your current carrier:

  • Account Number
  • Billing Address
  • Port or Transfer PIN

Use our IMEI Checker to determine network compatibility and SIM Card type (physical SIM Card or digital eSIM).

Need help finding your IMEI?
Dial *#06# or check device settings:

iPhone (iOS):
  • Tap Settings
  • Tap General
  • Tap About
  • Scroll to IMEI
  • Press and hold to copy the IMEI
Android:
  • Tap Settings
  • Scroll down and tap About Phone
  • Tap Status
  • Scroll to IMEI
  • Write down the IMEI

Ways To Activate (Physical SIM Card Guide)

  1. Call a Switch Pro at (888) 345-5509
  2. Login or Register for My Account
  3. Have an Activation Code? Go here
  4. Get in-person help. Find a store

Ways To Activate (Digital eSIM Guide)

  1. Call a Switch Pro at (888) 345-5509
  2. Login or Register for My Account
  3. Get in-person help. Find a store

Note: Some devices that require an eSIM for activation need to be connected to Wi-Fi to register the device on our network.

Need help? Call us at (888) 345-5509

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